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Collaboration & TeamsCentralized Billing

Centralized Billing

Aethera’s team plans provide centralized billing for organizations, allowing one payment method to cover all team members while maintaining individual credit allocations. For comprehensive billing information, see the Billing documentation.

How Team Billing Works

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Team member charges begin as soon as an invitation is sent out, regardless of whether the invite is accepted.

Aethera’s team plans provide centralized billing while ensuring each team member gets their own complete credit allocation. This model combines administrative convenience with individual usage freedom.

Key Features:

  • Single Payment Method: All charges for team members consolidated to one payment method
  • Individual Credit Allocation: Each team member receives the full tier credit allocation
  • Seat-Based Billing: Billing based on the number of team members (seats)
  • Tier-Based Pricing: Cost per seat depends on your selected tier (1-7)

Minimum Seat Requirements:

  • Tiers 1-3: Minimum of 2 seats (perfect for small teams)
  • Tiers 4-7: Minimum of 3 seats (designed for larger organizations)

Credit Distribution:

  • No Shared Credits: Each team member has their own independent credit balance
  • Full Tier Allocation: Every member gets the complete monthly credit amount for your tier
  • Individual Usage: Team members use credits independently without affecting others

For detailed information about team plans, see the Team Plans documentation.

Team Plan Management

Adding Team Members

When you invite new members, seats are automatically added and billed based on your current tier pricing. Each new member immediately receives the full credit allocation for your tier.

Removing Members or Invitations

If you remove a member or an invitation, the seat becomes available for reallocation without additional charges until the next billing cycle.

Credit Allocation

Each team member receives their own complete monthly credit allocation based on your tier, ensuring individual usage freedom without competition for shared resources.

Billing Cycle Management

Empty seats are cleared at the start of each billing cycle, ensuring you’re only charged for active team members.

Minimum Seat Requirements

Maintain the minimum seats required for your tier:

  • Tiers 1-3: Minimum 2 seats
  • Tiers 4-7: Minimum 3 seats

If seats fall below the minimum, you’ll still be charged for the minimum required seats.

Managing Team Billing

Access Team Billing Settings

Navigate to the “Billing” tab in your organization settings to manage team billing and subscription details.

Review Team Plan Information

View your current team plan details including:

  • Current Tier: Your subscription tier (1-7) and associated credit allocation per member
  • Active Seats: Number of team members currently on the plan
  • Billing Cycle: Monthly or yearly billing frequency
  • Credit Allocation: Monthly credits each team member receives
  • Total Cost: Total monthly or yearly cost for all seats

Manage Team Subscription

Use the subscription management tools to:

  • Change Tiers: Upgrade or downgrade based on team credit needs
  • Adjust Billing Cycle: Switch between monthly and yearly billing for cost savings
  • Modify Team Size: Add or remove team members as organizational needs change

Update Payment Information

Manage your centralized payment method:

  • Update Payment Methods: Change credit/debit card information
  • Billing Address: Update billing address and contact information
  • Invoice Preferences: Set invoice delivery and format options

For complete team billing management instructions, see the Billing Management documentation. For detailed information about team-specific features and optimization strategies, visit the Team Plans section.

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